Who We Are
Necessity is the mother of invention and that is how SymbolSend began… From a need to communicate
with a nonverbal family member.
The story behind SymbolSend is a very personal one for founder Richard, and is the reason he’s constantly looking at ways to hone and perfect the service, to make it ever-more user friendly.
My son, who has nonverbal autism, was the
inspiration behind SymbolSend. One day I
started receiving messages from him on my
mobile phone – they were made up of random
letters, numbers and grammatical symbols.
He was trying to communicate with me.
This delighted but also really upset me – I
wanted desperately for him to be able to
express what he wanted to say. But I looked
into it and there simply wasn’t a platform to
help him – or anyone else in his position –
which is why I created SymbolSend.
I collaborated with teachers, families and teams of industry professionals to bring the idea to life, refine it and make it as user-friendly as possible – for children and adults alike.